Our company, mindful of your personal data and our relationship with our clients, prospects, and partners, aims to process your personal data transparently. This statement addresses your legal rights and obligations. Please read the following carefully.
JETEXPRESS wishes to emphasize that it complies at all times with the Belgian law of December 8, 1992, on the protection of privacy in the context of personal data processing and/or the European Regulation of 2016 on the protection of privacy in the context of personal data processing concerning the free movement of such data and repealing Directive 95/46/EG. This Privacy Policy contains, among other things, information on the nature of personal data that Jetexpress collects, and how Jetexpress uses and processes this personal data.
By consulting our site, you expressly approve (by communicating your personal data or opting in) our Privacy Policy and, consequently, the manner in which we collect, use, and process your personal data.
Definitions
In the data processing policy below, the following terms are used.
► Personal data: any information concerning an identified or identifiable natural person (e.g., name, NISS, email address, address, mobile phone number, …).
► Processing: any operation performed on personal data (collection, recording, storage, destruction, erasure, …)
► Data controller: a natural or legal person determining the means and purposes of processing.
► Data processor: a natural or legal person who processes data on behalf of the data controller.
JETEXPRESS Travel SA
Our company is named as follows: SPRL JETEXPRESS
Our company is registered with the CBE under No. BE0422434802
Its registered office is located at Place Reine Astrid 2 – 1090 Brussels.
Our Data Controller
The designated data controller is Belinda De Bruyn.
The representative of the designated data controller is Mr. Wilfried Lauwers, in his capacity as CEO.
Address: Avenue Louise 51, 1050 Brussels
As a data controller, our company is required to comply with legal requirements regarding data processing for purposes it determines itself. It is responsible for processing personal data, particularly that of its clients, prospects, or partners.
Data Used Concerning You
Our company processes your data for various purposes.
To identify you, contact you, and serve you effectively, we collect the following data:
Last Name
First Name
Address
Client Number
Email
Date and Place of Birth
Data concerning your identity card and/or passport
Information on your use of the Jetexpress website, including your IP address, browser type, web pages you visit, and potentially your geographical location data
Collection of Personal Data
Jetexpress collects personal data during:
Collaboration with Jetexpress
Website visits
Use of Jetexpress services
Purchase of Jetexpress products
Newsletter subscription (via the website or otherwise);
Correspondence with Jetexpress
Sharing ideas with Jetexpress regarding the improvement of its services
Discount requests
Exchange of business cards
Legitimate Interest
As a commercial enterprise, a number of legitimate interests form the basis of the processing we carry out. We strive to ensure the quality of our services by balancing the impact these processing operations may have on privacy with the legitimate interests of any business. Should you nevertheless have objections to certain processing operations, you may contact us. You may also exercise the rights granted to you by the regulations specific to personal data processing.
As a commercial enterprise, a number of legitimate interests form the basis for the processing we carry out. We are committed to ensuring the quality of our services by maintaining a balance between the impact these processing activities may have on privacy and the legitimate interests of any business.
Should you nevertheless have objections to certain processing activities, you may contact us. You may also exercise the rights granted to you by the regulations pertaining to the processing of personal data.
Our Processors and Suppliers
For the execution of a number of operations, we use:
► suppliers
► processors.
We ensure that we engage reliable partners and suppliers who offer a sufficient degree of security to protect our data and our clients’ data.
For your remote payments, we use the services of Ingenico.
Client Rights and Their Exercise
The European regulation provides clients and prospects with the following rights:
Right of access to data: You may consult the data we process concerning you. If you exercise this right of access, we will endeavor to provide you with the most comprehensive overview possible of your data. However, some data may have been deleted from our files. Similarly, some data stored on backup media may, over time, not allow us to restore it.
Right to rectification of data: You may request the rectification or completion of your data from the aforementioned data controller.
Right to object to specific use: If you dispute the way we process your data based on our legitimate interests, you may object to a specific use. However, there are cases in which we are legally required to process certain data.
Right to erasure of data: If you suspect inappropriate processing of certain data, you may request that this data be deleted. However, there are legally defined cases in which deletion is not permitted.
Right to object to automated processing: You may object to automated processing. Please contact us to see how best to respond to your request. Some processing operations are indeed automated to serve you better.
To exercise these various rights, please be precise in your request and provide proof of your identity.
Right to unsubscribe from marketing emails from us: You can always unsubscribe via the “Unsubscribe” button at the bottom of Jetexpress marketing emails.
Do you have questions or comments regarding the processing of your data?
You may contact our company’s data controller mentioned in point III.
Retention Periods
Jetexpress complies with legal retention periods. Client data will be deleted in January following the expiration of the legal retention period. Unsolicited applications are retained for one year.
Access by Third Parties
Jetexpress will not provide your personal data to third parties, except when necessary for the provision and optimization of Jetexpress services. Without prejudice to the foregoing, Jetexpress may also grant access to your personal data to competent authorities (i) when Jetexpress is obliged to do so by law or in the context of legal proceedings, and (ii) for the safeguarding and defense of its rights;
Other Websites
Our website contains links to other sites. Jetexpress is not responsible for the privacy policy of these other sites or its implementation.
Complaints
If you have any complaints regarding how Jetexpress collects, uses, and/or processes your personal data, you may file a complaint with the Belgian Data Protection Authority (www.gegevensbeschermingsautoriteit.be).
Contact Jetexpress
If you have any questions regarding our privacy policy or how Jetexpress collects, uses, or processes your personal data, please contact us:
By email: belinda@jetexpress.be
By mail: Jetexpress Sprl – Avenue Louise, 51 – 1050 Brussels
